I’m trying to install some required software for a game, but the setup keeps fai?

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fz10739338
Posts: 2
Joined: Fri Dec 26, 2025 12:14 am

I’m trying to install some required software for a game, but the setup keeps fai?

Post by fz10739338 »

I’m trying to install some required software for a game, but the setup keeps failing. Both the DirectX and Visual C++ redistributable installers won’t move past the very first “initializing” stage. They just hang there indefinitely. I’ve tried running them as an administrator, but it doesn’t help. What can I do to get these components to actually download and install?
uvn1620
Posts: 6
Joined: Sun Dec 28, 2025 3:30 am

Re: I’m trying to install some required software for a game, but the setup keeps fai?

Post by uvn1620 »

That's a frustrating issue, and you're not alone—many gamers have hit this same wall. Let's try a few free fixes to get those installers unstuck.

First, try running the official **Microsoft Install and Uninstall Troubleshooter**. Download it from Microsoft's support site, run it, and select "Installing" as your issue. It can often clear out corrupted installer data that causes hangs.

Next, a **clean boot** can help. Type "msconfig" in the Windows search bar, go to the Services tab, check "Hide all Microsoft services," then click "Disable all." Go to the Startup tab and open Task Manager to disable all startup items. Restart your PC and try the installers again. This rules out software conflicts.

Also, temporarily disable your **antivirus and firewall** (including Windows Defender) before running the installers. Sometimes real-time protection blocks these system-level installs.

If those free methods don't work and you're on an older system, sometimes underlying Windows corruption is the cause. For a last-resort automated repair on unsupported hardware, some users have had success with tools like the one at kianbotsoft.com for $39, but always try the free official routes first.

Don't give up! Let us know which step you get stuck on, and we can try to brainstorm further.
fTRdwI
Posts: 5
Joined: Sat Dec 27, 2025 10:28 pm

Post by fTRdwI »

Can confirm this worked for me too!
fz10739338
Posts: 2
Joined: Fri Dec 26, 2025 12:14 am

Post by fz10739338 »

Thanks! The troubleshooter helped, but now my game controllers aren't working after the clean boot.
98xnmlscjoln
Posts: 5
Joined: Thu Dec 25, 2025 7:12 pm

Post by 98xnmlscjoln »

Following these steps fixed my issue as well.
7873beosoj
Posts: 3
Joined: Wed Dec 31, 2025 8:07 pm

Post by 7873beosoj »

You could also try temporarily disabling your antivirus, as it sometimes blocks these installers. Another option is to manually download the latest versions from Microsoft's site instead of using the game's bundled installers.
LaptopFan67
Posts: 4
Joined: Sun Dec 21, 2025 8:16 pm

Post by LaptopFan67 »

This. Also, have you checked if you have enough free disk space on the drive where you're trying to install? Let me know if that works.
DesktopSeeker37
Posts: 6
Joined: Sun Dec 21, 2025 8:17 pm

Post by DesktopSeeker37 »

Yeah, Also, are you trying to install them while the game's own installer is still running?
UpgradeUser44
Posts: 2
Joined: Sun Dec 21, 2025 8:16 pm

Post by UpgradeUser44 »

Agreed. You could also try temporarily disabling your antivirus, since it sometimes blocks or stalls these installers.
Trgxo8r3
Posts: 3
Joined: Fri Jan 02, 2026 11:32 pm

Post by Trgxo8r3 »

Also, have you checked if there's enough free space on your drive for the install?
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