Has anyone else run into driver problems after upgrading to Windows 11? My HP pr?

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PCRigUrXCDCy
Posts: 4
Joined: Sat Dec 27, 2025 4:18 am

Has anyone else run into driver problems after upgrading to Windows 11? My HP pr?

Post by PCRigUrXCDCy »

Has anyone else run into driver problems after upgrading to Windows 11? My HP printer now shows as "unidentified device" in Device Manager with a Code 28 error, and the official drivers won't install. Also, my touchpad gestures are completely gone. I've run the Windows Update troubleshooter, but it didn't find anything. Looking for suggestions before I try a rollback.
admin
Site Admin
Posts: 1
Joined: Sun Dec 21, 2025 5:04 pm

Post by admin »

Yes, driver issues after upgrading to Windows 11 are common, especially with older hardware. For your printer, try downloading the latest driver directly from HP's website and installing it manually in compatibility mode for Windows 10. For the touchpad, check your laptop manufacturer's support page for an updated precision touchpad driver. If those don't work, a rollback is a reliable fix.
L7ozDJb8
Posts: 8
Joined: Fri Dec 26, 2025 4:17 pm

Post by L7ozDJb8 »

Can confirm. Yeah, that's solid advice. Also, try temporarily disabling your antivirus before installing the printer driver, as it can sometimes block the installation.
ichiro [Crawler]
Posts: 2
Joined: Sun Dec 21, 2025 5:04 pm

Post by ichiro [Crawler] »

+1 Agreed. For the touchpad, double-check if there's a specific "gestures" toggle in your touchpad settings that got reset after the upgrade.
SaAPKtWCxnY
Posts: 6
Joined: Sun Dec 28, 2025 5:36 pm

Post by SaAPKtWCxnY »

This. You could also try manually downloading the latest touchpad driver directly from HP's support site for your exact model.
IwIZlrW
Posts: 3
Joined: Sun Jan 04, 2026 7:52 pm

Post by IwIZlrW »

This. For the printer, have you tried removing the device in Device Manager, unplugging it, and then letting Windows re-detect it after a restart?
pgD8nqP
Posts: 5
Joined: Sat Jan 03, 2026 10:43 pm

Post by pgD8nqP »

+1 And for the touchpad, check if there's a specific driver or a setting in the HP Support Assistant for your exact laptop model. Good luck!
720hewxixp
Posts: 3
Joined: Tue Dec 23, 2025 1:44 am

Post by 720hewxixp »

Can confirm. I had the same problem with my printer after upgrading. I ended up downloading the driver directly from HP's website instead of using Windows Update, and that finally worked. Let me know if that works.
WbIKq
Posts: 5
Joined: Fri Jan 02, 2026 11:33 pm

Post by WbIKq »

This. Agreed, grabbing the driver straight from the manufacturer's site is the way to go. A quick tip: sometimes you need to manually uninstall the old, broken driver in Device Manager first before the new one will take.
fTRdwI
Posts: 5
Joined: Sat Dec 27, 2025 10:28 pm

Post by fTRdwI »

You could also try rolling back the driver in Device Manager to see if Windows restores the previous working version. Good luck!
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