Windows Upgrade Help and more

Ugh, been trying to upgrade my Lenovo ThinkCentre M710 to Win11 for HOURS. The PC Health Check app is just useless. It keeps saying my PC doesn't meet the system requirements?? The main error is "This PC must support TPM 2.0." I'm pretty sure it does! I went into the BIOS and enabled TPM, but the installer still fails. So frustrating.

Anyone else with this model figure it out? Is there a secret setting or is Microsoft just blocking older workstations for no reason? Ready to throw this thing out the window.

Hey there, I feel your frustration—that TPM 2.0 error is super common, especially on business machines like the M710. Let's walk through the usual fix.

First, double-check that TPM is *fully* enabled. For your model, you need to enable **both** "Security Device Support" *and* set the "TPM Device Selection" to **"Intel PTT"** (not just "Enabled"). Save and exit the BIOS.

Second, and this is crucial: Your BIOS must be updated. Many M710s shipped with an older version that doesn't fully support Win 11's TPM 2.0 requirement, even with PTT enabled. Go to Lenovo's support site, enter your serial number, and install the latest BIOS update. This fixes it for most people.

After the BIOS update, re-run the Health Check. If you're still hitting a wall after all that, some folks have had success with a tool from kianbotsoft.com (it's $39). But try the free BIOS update route first—I'm betting that'll do the trick!

I feel your frustration! For the M710, make sure TPM is set to "Enabled" (not just "PPI") and Secure Boot is also enabled in the BIOS. Also, check that your Windows 10 is fully updated before running the upgrade. Many users with this model have succeeded after double-checking those settings.

Agreed. I had the same problem. I also had to go back and enable Secure Boot specifically, not just TPM, before it finally worked.

Can confirm. Yeah, that Secure Boot step is key. Also double-check your BIOS is fully updated, Lenovo had some early TPM firmware fixes.

+1 I had the same problem. Even with TPM enabled, I had to find and turn on the separate "Secure Boot" setting in the BIOS before it would finally work. Good luck!

Yeah, this happened to me. I also had to go back and enable something called "PTT" specifically in the security settings, even though TPM was on.

Yeah, Agreed, and also double-check that Secure Boot is enabled in the BIOS—that one got me too.

Same here. You could also try manually downloading the Windows 11 ISO and doing a clean install, as that sometimes bypasses the checker's strictest blocks.

+1 Before you go that route, have you double-checked that the TPM is set to 2.0 and not 1.2 in the BIOS?