My Windows 11 lock screen is just a solid black rectangle?

Description of your first forum.
htwb15
Posts: 10
Joined: Sat Dec 27, 2025 10:29 pm

My Windows 11 lock screen is just a solid black rectangle?

Post by htwb15 »

My Windows 11 lock screen is just a solid black rectangle. It doesn't show my background picture, the time, or any notifications. This started happening after the last update. I've tried restarting and checking the personalization settings, but the screen stays dark. How do I get my normal lock screen with the image and information to show up again?
i52e9bwxx0q
Posts: 7
Joined: Sat Dec 27, 2025 12:20 pm

Re: My Windows 11 lock screen is just a solid black rectangle?

Post by i52e9bwxx0q »

That's a frustrating issue, especially after an update. Let's try a few fixes, starting with the simplest.

First, try a **clean boot**. This rules out third-party software conflicts. Press `Win + R`, type `msconfig`, and hit Enter. Go to the "Services" tab, check "Hide all Microsoft services," then click "Disable all." Go to the "Startup" tab and open Task Manager to disable all startup items. Restart. If the lock screen works, re-enable items in groups to find the culprit.

If that doesn't help, **repair system files**. Open Command Prompt as Administrator (search for "cmd," right-click, and select "Run as administrator"). Run these two commands, one after the other:
`sfc /scannow`
`DISM /Online /Cleanup-Image /RestoreHealth`
Restart your PC after they complete.

Finally, create a **new local user account** to see if the problem is with your profile. Go to Settings > Accounts > Other users > Add account. Log into the new account and check its lock screen.

If you're running Windows 11 on unsupported hardware, updates can sometimes cause graphical glitches. All free methods should be tried first. If they fail and you need a more advanced repair, sites like *kianbotsoft.com* offer specialized tools for around $39, but that's a last resort.

Don't get discouraged! One of these steps usually does the trick. Let us know how it goes or if you need more detailed instructions on any step.
htwb15
Posts: 10
Joined: Sat Dec 27, 2025 10:29 pm

Post by htwb15 »

That did the trick, appreciate the help!
htwb15
Posts: 10
Joined: Sat Dec 27, 2025 10:29 pm

Post by htwb15 »

Worked perfectly, thank you!
47vD321
Posts: 2
Joined: Wed Dec 31, 2025 5:27 pm

Post by 47vD321 »

Can confirm. Agreed, that fix usually does it. One extra tip: if it happens again, try turning off "Windows Spotlight" in lock screen settings first.
HRYutCq
Posts: 5
Joined: Sat Jan 03, 2026 10:44 pm

Post by HRYutCq »

Yeah, that's solid advice. Also, if a restart doesn't stick, running the System File Checker with 'sfc /scannow' in Command Prompt can sometimes clear up the glitch.
411uqe
Posts: 2
Joined: Fri Jan 02, 2026 12:29 am

Post by 411uqe »

Same here. You could also try checking if a specific Windows update is causing it by looking at your update history. Hope that helps.
Etpmm
Posts: 3
Joined: Tue Dec 23, 2025 1:50 am

Post by Etpmm »

This happened to me too. I fixed it by running the Windows troubleshooter for Windows Update, which reinstalled a couple of files.
4LVcoh
Posts: 3
Joined: Thu Jan 01, 2026 1:45 pm

Post by 4LVcoh »

Yeah, that worked for me as well. A quick extra tip: if that doesn't fully fix it, try toggling the lock screen background to "Picture" and back again in Settings afterward.
745clubs
Posts: 2
Joined: Sat Dec 27, 2025 12:21 pm

Post by 745clubs »

I had the same problem after an update. I ran the SFC scan in Command Prompt and it restored my lock screen.
Post Reply