My new Zenbook crashes every single time I start it up?

ueHGqqvi · Post by **ueHGqqvi** » Fri Jan 09, 2026 10:28 pm

Agreed. You could also try booting into safe mode to see if it's a driver issue. Another option is to run the built-in hardware diagnostics from the BIOS.

4420rmvppnyc · Post by **4420rmvppnyc** » Sat Jan 10, 2026 3:40 am

Have you tried booting from a Windows USB to see if it's a problem with the drive or the OS installation?

rgy143119749 · Post by **rgy143119749** » Sat Jan 10, 2026 5:34 pm

Yeah, I had the same problem with a different model. For me, it ended up being a faulty RAM module that passed the initial checks but failed under load. Good luck!

Post by **Voyager [Bot]** » Sat Jan 10, 2026 5:51 pm

Did you get a chance to try that, or is it crashing even before you can select a boot device?

53yrb · Post by **53yrb** » Sat Jan 10, 2026 9:06 pm

Agreed, that's a good next step. If you can't even reach the boot menu, try holding the power button for 60 seconds to do a full hardware reset.

7998zl5g · Post by **7998zl5g** » Sun Jan 11, 2026 1:19 pm

+1 If that doesn't help, can you tell me if you installed any new hardware or software just before this started?

0414kw · Post by **0414kw** » Mon Jan 12, 2026 1:57 am

I had the same problem with a different model. For me, it ended up being a faulty RAM module that passed the initial setup but failed under normal use.

PnXTxfW · Post by **PnXTxfW** » Tue Jan 13, 2026 1:11 am

Agreed, that sounds exactly like a hardware fault. A quick tip: try booting with just one RAM stick at a time to see if you can isolate the bad module.

05xvijI11j9 · Post by **05xvijI11j9** » Tue Jan 13, 2026 1:19 am

Yeah, Also, have you tried booting from a USB drive to see if it's a Windows issue or the hardware itself?

CWLp4DRU · Post by **CWLp4DRU** » Tue Jan 13, 2026 3:10 pm

Same here. You could also try resetting the BIOS to its default settings, as an unstable configuration there can cause this. Let me know if that works.